Category: Communication Management

Articles about communication management

Front Line Leadership Course

During the month of May I attended a course on leadership. It is a course with a good reputation in our neck of the woods, plus a number of coworkers have also attended it and gave it rave reviews. The course is scheduled during 4 sessions (1 per week), 4 hours a session; if you …

Continue reading

The 3 Magic Questions

Corporate Trainer Dana Brownlee presents her “3 Magic Questions” technique for managing an under-performer: “What is your understanding?” “What the deliverable will look like?” “What are the first 3 steps you are going to take to begin working on this task?” These 3 questions ensure there is task clarity and expectations, creating an open communication …

Continue reading