Corporate Trainer Dana Brownlee presents her “3 Magic Questions” technique for managing an under-performer:

  • “What is your understanding?”
  • “What the deliverable will look like?”
  • “What are the first 3 steps you are going to take to begin working on this task?”

These 3 questions ensure there is task clarity and expectations, creating an open communication channel between those involved. Hope you find it useful!

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